Customer Support & Dispatch
Right Hand Consulting
Job Description
Role Overview:
- We are a US-based home services company looking for someone to handle client relations and customer service
- This role is about relationships, being social, and using the CRM
- You will talk to new customers and match them with the right service
- You will talk to people asking questions about services
- You will make calls, take calls, and schedule service appointments
- You will work in Go High Level and our pest control CRM
- You are a self-starter who will take initiative and work hard
Responsibilities:
- Respond to client calls and messages, and make them feel like family
- Keep schedules and service routes on track
- Go the extra mile in client interactions, ask them about their day and family
Requirements:
- You are talkative and social
- You are organized
- You are comfortable with everyday tools such as email, calendars, and apps
Logistics:
- Hours: 40 hours per week, US