Job Description

We are looking for fluent Croatian-speaking Customer Support Representatives to join our team in Athens. In this role, you will be responsible for delivering excellent customer service and support, ensuring a positive experience for customers while working in an international and dynamic environment.

Responsibilities:

Handle customer inquiries via phone, email, and chat in Croatian
Provide accurate information and resolve customer issues efficiently
Ensure high levels of customer satisfaction and service quality
Document customer interactions and follow internal procedures
Collaborate with internal teams when needed

Requirements:

Fluent Croatian (C1/C2 level)
English level B2 or higher
Ability to work