Job Description

Online Sales Specialist (Day Shift)

📍 Location: Thamrin, Jakarta

🏢 Department: Online Marketing

At Rocketindo, we believe great service builds loyal customers. As we continue to grow across platforms and categories, we’re looking for an Online Sales Specialist who’s great with people, responsive, and confident in turning conversations into conversions.

If you enjoy fast-paced chats, problem-solving, and creating great customer experiences, this role might be for you.

What You’ll Do:

Respond to customer inquiries via WhatsApp, Instagram, and E-commerce platforms.
Educate customers on product details and help them choose the right products.
Drive sales through product recommendations, cross-selling, and persuasive communication.
Handle customer complaints calmly and professionally, aiming for quick and satisfying resolutions.
Maintain fast response