Corporate Account Manager

Safaricom

📍 Kenya On-Site ⏳ 3d ago
AI assistant

Job Description

What we’re looking for;

In keeping with our current business needs, we are looking for a person who meets the criteria indicated below

Reporting to the Industry Vertical Lead, the role purpose is as highlighted below;

The role is responsible for managing, retaining and growing a portfolio of corporate customers by developing strong customer relationships, understanding their business needs, identifying and converting revenue opportunities, and ensuring high levels of customer satisfaction. The holder will focus on winning new business, deepening existing relationships, and maximizing customer lifetime value through a combination of competitive acquisition strategies and strong account management.
At its core, the role leads with fixed connectivity as the anchor product, using it as a strategic entry point to penetrate new accounts and displace competitors. By leveraging superior network capabilities and service reliability, the role ensures strong