Product Support Specialist - LOHA
sandvik
AI assistant
Job Description
MAIN RESPONSIBILITIES
- To ensure efficient maintenance of the client’s fleet of equipment at Oyu Tolgoi LLC’s Underground Mine site, by carrying out required work as directed by Supervisors to maintain availability whilst minimizing costs and waste and ensuring Site and SMC Safety and Environmental guidelines are adhered to.
- Managing the Service Support to accomplish the goals and objectives of the business.
- Managing the daily requirements and engage the relevant departments of the business to provide a high level of customer service satisfaction.
- Responsible for important customer assignments to perform systematic fault finding and providing prompt, correct and safe solutions.
- Oversee employees working within these teams to ensure maximum levels of productivity to meet required deadlines while maintaining high standards of quality and safety.
- Uses judgment to identify and resolve day-to-day technical and operational