Job Description

Schauenburg Systems is dedicated to providing equal employment opportunities. We strongly encourage EE candidates and individuals with disabilities to submit their applications.

MAIN PURPOSE

To provide advanced technical support and troubleshooting for hardware and software issues, while serving as a technical escalation point and mentor within the Support Team, ensuring service excellence, adherence to SLAs, and continuous knowledge sharing

MINIMUM REQUIREMENTS

EDUCATION

National Diploma or Higher Certificate in Information Technology, Computer Science.
Alternatively, relevant technical certifications combined with substantial practical experience may be considered.
Preferred Additional Qualifications: Certifications such as CompTIA Linux Pro, Microsoft