Job Description

About the Role
We are seeking a dedicated and hands-on Service Engineer to support mission-critical data centre operations. In this role, you will be responsible for servicing, maintaining, and troubleshooting Computer Room Air Conditioning (CRAC) and Water Detection Systems (WDS), ensuring system reliability and compliance with safety standards. You will also play a key role in supporting clients on-site, managing contractors, and keeping operations running smoothly in high-stakes environments.

Key Responsibilities

Technical Service & Maintenance

Perform scheduled servicing, preventive maintenance, and troubleshooting of CRAC/WDS systems.
Diagnose and resolve hardware/software issues, providing root cause analysis and solutions.
Carry out equipment power-up/down procedures and respond promptly to emergency calls (e-calls).

Client Support &