Job Description

Our Company

Founded in 2020, Seven Retail is a House of Brands focused on making quality lifestyle services more accessible. With over 200 centers and growing, we operate across F&B, Education, Healthcare, and Lifestyle Services.

We are on a mission to make increasingly higher quality, premium lifestyle services accessible to everyone, helping people get more out of their paycheck so everybody can experience a higher standard of living.

As a Customer Experience Manager in the Strategy & Operations team, you won’t just sit behind strategy decks, you will play a key role in driving planning into execution. This role is critical for managing the customer satisfaction of our Lifestyle brand.

Your scope will span across customer satisfaction, customer journey and experience, and controlling complaints resolution. This position requires a strong