Head of Operations Japan

Shift Technology

📍 Tokyo, Japan On-Site ⏳ 1d ago
AI assistant

Job Description

Shift delivers AI agents that transform insurers' most critical work. By combining deep industry expertise and unmatched data resources, Shift provides proven results that have earned the trust of hundreds of the world's leading insurers. Our insurance-grade AI is accurate, explainable, and secure—empowering human experts to move with unmatched speed, total confidence, and a renewed focus on the people they serve.

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Our culture is built on innovation, trust, and a drive to transform the insurance industry through our SaaS platform. We come from more than 50 different countries and cultures and together we are creating the future of insurance.

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About the role:

You will be the single accountable owner of client outcomes and delivery economics in Japan. Leading Customer Success, Delivery and Data Science, you will make