Job Description

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day.

As the Technical Program Manager for AI Experiences, you’ll partner with product, design, and engineering teams building native AI experiences and agents so that customers meet one connected product, not a collection of separate features. You’ll map the journeys customers take across AI features, align teams on how those journeys should feel and behave, and make experience quality visible to design and product leadership through metrics and reporting.

You will work remotely from Bulgaria and will be reporting to