Job Description

As a Senior Product Manager for Ride Experience, you will own critical parts of the Snapp ride journey, ensuring a clear, reliable, and seamless experience for passengers and drivers throughout the active ride lifecycle, from driver acceptance and pickup through in-ride tracking and completion. You will define the product strategy and roadmap for these domains, identify high-impact customer and marketplace problems, and lead cross-functional teams throughout the entire product lifecycle, from discovery to delivery and continuous improvement.

Own and maintain the product strategy and roadmap for Ride Life Cycle, Ride Tracking, and Ride Presenter, ensuring priorities are aligned with customer needs, marketplace dynamics, and broader company objectives.
Build a deep understanding of the passenger and driver experience throughout the active ride journey, including acceptance, arrival, pickup, boarding, in-ride