Host/ess
Solutions Group
AI assistant
Job Description
JOB TITLE:
Host/ Hostess
POSITION TYPE:
Full Time
REPORTING TO:
Reception Supervisor
OBJECTIVES:
- To greet Guests and handle reservations in accordance with our cycle of service, in a professional, efficient, and courteous manner.
- To be fully familiar with every beverage and dish served in the Bar and Restaurant and to provide explanations as requested.
- To treat our guests like Superstars!
DUTIES:
- To greet Guests and identify their specific reservation.
- To register Guests, ensuring that the necessary details are obtained, i.e. name in full, address, whether company or private booking, special rate, allowances, VIP, charge details, etc.
- To collect guests details for database purposes.
- To allocate