Job Description

We are seeking an assertive, client-focused Case Manager to support our Employment Law practice. The ideal candidate owns the client relationship end-to-end and drives matters forward from intake through resolution—managing clients, following up with employers, and maintaining strict compliance with case deadlines.

Key Responsibilities:

Intake & Onboarding: Screen incoming leads for case viability (timeline, employer size, damages), gather employment records (pay stubs, offer letters, handbooks, communications), and track retainer agreements.
Employer & Counsel Liaison: Serve as the main point of contact for employers and opposing counsel to request personnel files and payroll records, track responses, and escalate non-compliance to the lead attorney.
Client Relationship Management: Maintain clear, empathetic, and steady communication