Quality & After-Sales Manager

ole Overview

The Quality & After-Sales Manager is responsible for ensuring that yachts meet the company's quality standards throughout production, commissioning, delivery, and after-sales service.

The role focuses on identifying and resolving quality issues, managing customer complaints and warranty claims, coordinating repairs, and ensuring that recurring problems are addressed to improve the quality of future yacht builds.

The position requires close coordination with Production, Engineering, Project Management, Service, and other departments to maintain high-quality standards and customer satisfaction.

Key Responsibilities

1. Quality Management & Control

• Oversee quality inspections during yacht construction, assembly, commissioning, and final delivery.
• Ensure all work meets approved drawings, technical specifications, company standards, and applicable marine regulations.
• Identify quality defects and