Job Description

Work Setup: Remote - Philippines

Equipment: Company Provided

Type of Contract: Full-Time and Full-Time Seasonal

Schedule: 7:00 AM - 10:00 PM EST (Monday to Sunday)

Start Date: November 20, 2026

The Customer Service Representative II is responsible for handling customer inquiries via a maximum of two communication channels such as, phone, email, or chat and resolving customer issues in a timely and professional manner.

What does a day in the life of a Customer Service Representative II look like?

Responds promptly and professionally to customer inquiries via a maximum of two communication channels such as, phone, email, or chat
Provides in-depth information about products