(English C1) Customer Support Consultant, short-term (remote)
SupportYourApp
AI assistant
Job Description
Who are we?
SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like Mastercard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world's leading SaaS, software, or hardware solutions?
Join our community as a Customer Support Consultant on a short-term basis and unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.
Excited? Let's see what it takes π
What you will do:
- Provide prompt and accurate support to users by resolving tickets in line with project-specific procedures and quality expectations;
- Follow all guidelines related to tone, accuracy,