(English C1) Customer Support Consultant, short-term (remote)

SupportYourApp

📍 Cape Town, Western Cape, Bosnia and Herzegovina Remote ⏳ 1w ago
AI assistant

Job Description

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like Mastercard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world's leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant on a short-term basis and unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.

Excited? Let's see what it takes πŸ’›

What you will do:

  • Provide prompt and accurate support to users by resolving tickets in line with project-specific procedures and quality expectations;
  • Follow all guidelines related to tone, accuracy,