Customer Service Support - (Non-Life) - Cascavelle
SWAN
AI assistant
Job Description
Main Responsibilities will include:
- Assist Customer Service Representatives in the day-to-day work
- Assist Customer Service Representatives on renewals
- Allocate customers’ payments to their respective policies
- Prepare various quotations on request
- Service existing clients requests and queries on their policies
- Assist insured’s request for claims notifications
Candidate's ideal profile will be:
- Minimum Higher School Certificate or equivalent
- Ideally have at least 1 year working experience with excellent customer service skills
- Experience in the General insurance field will be a definite advantage
- Be computer literate, with a good knowledge of Word and Excel
- Have an outgoing personality with good communication and selling skills, have the ability to work in a team and deliver results
-
Be fully computer