Customer Service Support - (Non-Life) - Cascavelle

SWAN

📍 Mauritius On-Site ⏳ 2d ago
AI assistant

Job Description

Main Responsibilities will include:

  • Assist Customer Service Representatives in the day-to-day work
  • Assist Customer Service Representatives on renewals
  • Allocate customers’ payments to their respective policies
  • Prepare various quotations on request
  • Service existing clients requests and queries on their policies
  • Assist insured’s request for claims notifications

Candidate's ideal profile will be:

  • Minimum Higher School Certificate or equivalent
  • Ideally have at least 1 year working experience with excellent customer service skills
  • Experience in the General insurance field will be a definite advantage
  • Be computer literate, with a good knowledge of Word and Excel
  • Have an outgoing personality with good communication and selling skills, have the ability to work in a team and deliver results
  • Be fully computer