Job Description

Duties will include:

Project Delivery

Assist in preparing, reviewing and updating project plans.
Schedule, organise and attend meetings, workshops and discussion groups and take the minutes of meeting.
Organise and maintain documentations.
Monitor and follow up on project tasks.
Liaise with stakeholders to facilitate project execution.
Handle project administrative tasks and logistics.
Carry out project quality assurance checks.

Service Excellence

Coordinate Swan’s Service Excellence programme to promote the practical application of Swan’s Service Principles across The Group.
Plan and facilitate Service Champions sessions, workshops, onboarding, and engagement activities.
Manage programme communications, materials, logistics, and documentations.
Monitor engagement