Service Delivery Manager

Systems Advisory Services Ltd

📍 Greenlane, Auckland, New Zealand On-Site ⏳ 12h ago
AI assistant

Job Description

12-month Fixed Term Agreement

Systems Advisory Services (SAS) is seeking an experienced Service Delivery Manager to lead service delivery across some of our key strategic customers, ensuring exceptional customer experiences, strong operational performance and long-term partnerships. This is a 12-month Fixed Term opportunity.

This is a hands-on, customer-facing role for someone who thrives on building trusted relationships, driving service excellence and ensuring customers receive outstanding value from their technology services.

We're looking for someone who can see the bigger picture while managing the detail, proactively identifying opportunities for improvement, resolving challenges and ensuring both our customers and SAS achieve successful outcomes.

What you'll be doing

  • Own and manage service delivery relationships across a portfolio of strategic SAS customers.

  • Build strong, trusted