Job Description

The Senior IT Manager, PMO & Planning manages the processes and standards supporting Technology portfolio planning, governance and performance management. The role coordinates project governance, demand management, service and change management, budgeting, forecasting, procurement and reporting within established Technology frameworks. It provides the VP Corporate IT and CTO with consolidated portfolio, financial and service information and recommendations to support effective planning, prioritisation and decision-making.

Key Accountabilities

Oversee PMO and portfolio governance for Technology initiatives, including stage gates, standards, tools, health checks, reporting and benefits tracking.
Maintain and improve project-management methods, providing templates, tools, guidance and coaching to Product Engineers and project teams.
Oversee IT service-management processes for incidents, problems, requests, SLAs and the