Customer Success Manager

Position Details:
- Position Type: Independent Contractor, Full Time.
- Schedule: Monday to Friday, 8:00 AM to 5:00 PM Central Time (US business hours required, no flexibility).
- Salary: $17 to $20 per hour (based on experience).

About Us:
- We are a fast growing, AI powered marketing agency specializing in SEO, websites, and digital marketing for local businesses across industries such as dental, accounting, med spas, and local services.
- We have built our own proprietary software to automate and streamline how we launch and manage campaigns.
- We are looking for a high caliber Customer Success Manager who thrives in a fast paced, AI driven environment.

Role Responsibilities:
- Own the full customer success function, including client support, onboarding, account management, and retention.
- Audit our existing SOPs, onboarding process, and client workflows, and identify gaps, bottlenecks, and areas where clients or tasks are