Job Description

Job Purpose

'Take responsibility for :
- Via virtual communication channels (telephone, video call...) to onboard customers, inform customers about suitable products ensuring the best experience to customers

Key Accountabilities (1)

1. Customers: Onboard customers, inform customers about suitable products to bring the best experience to customers
- Receive customer information to inform customers about products/services via virtual channels which are suitable to customer's needs and comply with products procedure and policy or refer to other sales force to bring the best experience to customers
- Onboard and take care new customers
2. Product and Service: ensure and improve service quality, create the best customer experience
- Update information on product, process/ guideline, MKT campaign, sales campaign and guideline to