Job Description

The People Plugin is proud to be partnering with ICR Group, an innovative insurance services and technology business, to recruit an experienced Operations Director.

ICR Group provides advanced software and agentic AI product solutions, combined with specialised on-ground support services for the insurance sector.

At the heart of the business is ICR’s temporary accommodation offering, supporting major insurers and their policyholders when people are displaced from their homes due to natural disasters, emergencies or property repairs.

With significant growth ahead and plans to diversify into new products, verticals and markets, ICR is now looking for a senior operations leader who can strengthen its core operating engine while helping build the business for its next stage of growth.

This is a highly influential role working directly with the CEO and leadership team, with genuine ownership over how ICR operates, scales and delivers for its