Job Description

About the Position

At Thryv, we are a team that lives by teamwork. However, it’s not the work that drives us, it’s the respect, trust, and care for each other that defines us as a team. We’re a diverse community of trendsetters who do our best work in a fun, relaxed environment. Technology never stops evolving and neither do we. We’re always looking for the best and brightest team players to join us.

This role is responsible for providing on-demand website modifications and resolving website concerns through direct client interaction via phone, email, and established intake channels, while maintaining company service level standards. Work requires the ability to diagnose and resolve design and technical issues in real time while delivering an excellent client experience.

Responsibilities

Evaluates client requirements and existing design context to build and rebuild