Job Description

IT Support - Assistant Manager

Jakarta

Background & Purpose of the Job :

Oversee IT support and service delivery across Head Office and retail boutiques, ensuring reliable systems, efficient operations, and continuous improvement.

What You'll Do :

· Oversee daily IT support operations for Head Office, retail boutiques, and business operations to ensure reliable and efficient IT services.

· Manage IT infrastructure, devices, peripherals, standard software, and IT service delivery across multiple locations.

· Supervise and coordinate the IT Support team, ensuring timely resolution of technical issues and effective service delivery.

· Monitor IT systems and software performance, troubleshoot operational issues, and ensure business continuity.

· Establish and improve IT support