Service and Sales Operations Assistant

As Service & Sales Operations Assistant, you will be at the heart of our day-to-day sales and service operations, helping ensure a smooth experience for both our customers and internal teams across Poland, the Czech Republic, Slovakia, Lithuania, Latvia and Estonia.

You will support the full journey from quotations and customer orders to invoicing, service agreements, spare parts and repairs, working closely with colleagues across Service, Sales, Warehouse, Logistics and Finance to keep things moving efficiently and accurately.

Your role:

• Prepare quotations for service and sales activities, spare parts and service agreements, calculate service costs and respond to customer enquiries.
• Assist with service agreements, including new contracts, renewals and amendments to contractual terms.
• Process customer orders in IFS, checking prices,