Job Description

Lead the end-to-end solution design for complex bids, RFPs and transformation opportunities, translating client goals into structured, practical solutions
Bring together input from industry, operations, digital transformation, AI and automation experts into one coherent solution
Act as the lead solution expert during proposal development, guiding and challenging the bid team and resolving scope questions
Identify and mitigate solution risks, working with Legal, Compliance and Risk teams
Shape commercial models and business cases (TCO/ROI, outcome-based) together with the pricing team
Lead solution workshops with clients and partners, and present and pitch the solution to client audiences

5+ years of experience in solution design, bid leadership or transformation within BPO, outsourcing, digital or technology-enabled services
A track record of designing large-scale