Job Description

The purpose of the role is to provide reliable functional and operational support for finance and actuarial technology. The role connects business needs with technology delivery, service management, vendors, and control requirements.

Responsibilities

Partner with stakeholders to understand business processes, technology needs, and support priorities, serving as a liaison across business, technology, vendor, and support teams.
Gather and clarify requirements and help deliver solutions for finance applications, integrations, reporting, and vendor platforms.
Provide functional and operational support for financial reporting, consolidation, and related finance applications.
Execute or assist with incident and problem resolution, ensuring appropriate tickets are created, assigned, updated, and supported by clear resolution documentation.
Prepare and maintain application administration documentation, support