Job Description

Salary: $5,500 – $6,500 per month

Job Responsibilities:

Maintain and support cyber, system and network equipment including routers, load balancers, switches, servers (OS), etc
Analyse problems, perform troubleshooting, and track problems through resolution
Monitor activities, such as device status and bandwidth usage
When necessary, escalate problems to the appropriate stakeholders / principals / vendors
Schedule and run periodic maintenance for IT infrastructure at the data centre
Plan and manage change and or service request or maintenance activities as assigned by team lead according to the SLA, including firmware patches
Ensure zero service level breaches and achieve 100% compliance with policy and procedure
Manage Call ticket assigned by service desk according to the SLA
Managing subcontractors involved with any