Job Description

A. PROFILE

Role Title: Site Reliability Senior Engineer
Reporting to: Engineering Manager - DevOps
Division: Information & Communication Technology
Department / Section: Technology & Information

B. CONTEXT

Purpose: This role is responsible for contributing in the planning team of ICT. This includes strategic planning, solutions roadmaps, capacity planning, and Innovation.

Context: The Technology Unit is the backbone of the organization providing all technology services which enable OM to deliver its services to its customers across all technology platforms, 24/7/365. The quality of the customer experience sits within this BU and therefore it plays a significant role in the delivery of revenue and satisfaction targets.

ICT Planning plays a vital role in this context by ensuring that ICT systems fulfill demand needs, and that ICT