Job Description

Help students stay connected, overcome barriers and make progress throughout their study journey.
• Make a meaningful difference to student success
• Help shape a developing student support service
• Grow your skills in a collaborative, evolving role

Ngā kōrero mō te tūranga – About the role
Support Coordination was established in 2026, and the team has made great progress in building the processes, relationships and ways of working that underpin the service. There is still plenty to develop, which makes this an exciting opportunity to join the team, contribute your ideas and grow alongside the role.
As a Support Coordinator, you will proactively connect with students throughout their study journey, providing personalised assistance and helping them access the right services and resources to succeed. You will manage assigned student cohorts, monitor engagement and risk indicators, and reach out to students who may benefit from early support.