Job Description

About Valatam

At Valatam, we connect top bilingual talent from Latin America with leading global companies. Our people are the heart of our business, and we are proud to be certified as a Great Place to Work® (2025–2026)—proof that an exceptional employee experience leads to outstanding client results.

About the Role

We are seeking a results-driven Client Success & Expansion Manager to lead our Account Management team, protect existing client revenue, and drive account growth across our active client base. Reporting directly to the Chief Operating Officer, this is a 100% remote, full-time position for experienced client success and account management leaders in Latin America.

In this role, you will lead a team of Account Managers dedicated to maintaining low churn rates (lost MRR), resolving high-level client escalations, and identifying account expansion opportunities through additional