Job Description

Job Overview:
The Regional Service Training Manager plays a critical role in driving performance, growth, and retention across the Field Service teams. This position is responsible for designing, delivering, and leading impactful learning and development programs that align with business strategies and elevate organizational capability. The Regional Service Training Manager will facilitate instructor-led and virtual training, develop curriculum, and collaborate across departments to implement learning solutions that support onboarding, compliance, and continuous improvement.

Responsibilities/Essential Functions:

Develop and deliver training programs that support service operations and customer experience excellence.
Collaborate with cross-functional teams to identify learning needs and implement blended learning solutions.
Utilize a variety of instructional methodologies to engage learners and drive behavior change.
Conduct virtual instructor-led training,