Job Description

About VillaCarte Group
VillaCarte Group is a premium real estate development and hospitality company based in Phuket since 2012. Our portfolio includes residential developments, a real estate agency, a hotel, and a proptech platform. We create and manage luxury properties and deliver a high level of service to guests and owners from around the world.

About the Role
Guest bookings and requests are growing ahead of the high season, so we’re expanding our Concierge team. We’re looking for an Operations Concierge Manager who will live and work in Phuket. You’ll take care of our guests from before they arrive until they check out, so that every stay is smooth and personal, and you’ll grow sales of our additional services.

Responsibilities

Prepare for guest arrivals: get in touch early and find out what guests need
Advise guests on their upcoming stay and the company’s additional