Job Description

Customer Service Representative, Botany Town Centre

Botany Town Centre Branch
Full time, Permanent position
Mon/Weds/Thurs/Fri & Saturdays (Sunday and Tuesday off)
Fluency in Cantonese or Mandarin (spoken and written) would be highly desirable

Mō te tūranga | About the Role

Cantonese or Mandarin language skills would be highly regarded, as they will help you build meaningful connections and provide exceptional support to our diverse customer community.

As a Customer Service Representative, you’re the person our customers count on in the moments that matter — the calm voice, the problem‑solver, the guide who helps them navigate life’s financial ups and downs with confidence. You’ll be the first friendly face (or voice) they meet, taking action now to create better futures for our