Fixed-term Customer Service Representative - The Palms

Fixed-term Customer Service Representative, The Palms

• The Palms Branch | The Palms Shopping Centre
• Full time, 10 month fixed-term position
• Monday to Friday

Mō te tūranga | About the Role

As a Customer Service Representative, you’re the person our customers count on in the moments that matter — the calm voice, the problem‑solver, the guide who helps them navigate life’s financial ups and downs with confidence. You’ll be the first friendly face (or voice) they meet, taking action now to create better futures for our customers, our communities, and Aotearoa. Every interaction is a chance to make banking simpler, and easier — and you’ll be empowered to do exactly that.

No two days look the same. One moment you’re helping someone get back into their online banking, the next you’re supporting