Tech Support Engineer (Cloud)

Whale Cloud Technology

📍 Kuala Lumpur City Centre, Kuala Lumpur, Malaysia On-Site ⏳ 5h ago
AI assistant

Job Description

Job Overview

We are seeking a skilled Cloud Operations Engineer with a minimum of 1.5 years of relevant working experience to support our infrastructure operations for a key client in the telecommunications industry. This role is a contractual position where you will be responsible for the continuous monitoring, maintenance, troubleshooting, and optimization of cloud infrastructure under a 7x24 shift rotation system.

Responsibilities

  1. Adapt to a 7x24 shift rotation system, including weekends and public holidays, with the ability to provide rapid on-site incident response within 30 minutes.

  2. Manage and configure core Alibaba Cloud products (ECS, RDS, SLB, Redis, OSS); oversee cloud resource monitoring, autoscaling, troubleshooting, and cost optimization.

  3. Maintain Linux environments (CentOS/Ubuntu), develop Shell scripts for