Job Description

At YouAppi, we’re looking for a highly motivated and experienced Senior Customer Success Manager (CSM) to join our growing team.

As a Senior Customer Success Manager, you will be responsible for ensuring the success, retention, and growth of our clients by providing exceptional service, guidance, and support across all stages of the customer journey. You will be the main point of contact for key accounts, helping them maximize the value they derive from our mobile marketing platform.

Key Responsibilities:

Client Success & Retention: Develop strong relationships with key clients and ensure their continued success with YouAppi’s platform by delivering personalized support and solutions that meet their needs.
Strategic Account Management: Manage a