Job Description

1. Primary Responsibilities: IT Support & Robot Support

IT Support

Provide daily IT support for computers, software, networks, printers, office equipment, user accounts, and IT assets.
Support staff onboarding/offboarding, equipment setup, recovery, and basic user training.

Biometric Device & Site Support

Support biometric devices at client sites such as hotels, malls, hospitals, and other locations.

Application, System & Robot Support

Support applications and systems, including troubleshooting, request tracking, escalation, patches, fixes, and upgrades.
Support robot mapping, setup, testing, and client-side demonstrations for cleaning robot projects.

2. Secondary Responsibilities: