Customer Service Coordinator (20001596)

ZIM Integrated Shipping Services

📍 Haifa, Haifa District, Israel On-Site ⏳ 4d ago
AI assistant

Job Description

We are looking for a Customer Service Representative to join our dynamic team.

In this role, you will be part of a fast-paced, international environment, working closely with colleagues and partners across the globe. This is a great opportunity to gain exposure to global operations, develop cross-functional collaboration skills, and grow within a young, energetic, and supportive work environment.

What you’ll do:

  • Provide professional and timely information to customers regarding import/export processes and regulations.
  • Handle customer inquiries via email and phone, ensuring high levels of service and satisfaction.
  • Work with a variety of internal systems and tools to manage customer requests efficiently.
  • Collaborate with multiple internal and external stakeholders worldwide (including different departments, agencies, and global partners).

What you’ll gain:

  • Hands-on