Customer Service Coordinator (20001596)
ZIM Integrated Shipping Services
AI assistant
Job Description
We are looking for a Customer Service Representative to join our dynamic team.
In this role, you will be part of a fast-paced, international environment, working closely with colleagues and partners across the globe. This is a great opportunity to gain exposure to global operations, develop cross-functional collaboration skills, and grow within a young, energetic, and supportive work environment.
What you’ll do:
- Provide professional and timely information to customers regarding import/export processes and regulations.
- Handle customer inquiries via email and phone, ensuring high levels of service and satisfaction.
- Work with a variety of internal systems and tools to manage customer requests efficiently.
- Collaborate with multiple internal and external stakeholders worldwide (including different departments, agencies, and global partners).
What you’ll gain:
- Hands-on